Document Excellence - DocX - Xerox Authorised partners

Xerox Services

Managed Print Services

Managed print services can significantly reduce your office costs by optimising the amount and nature of printing in your organisation. Most companies don't have the time, systems or expertise to manage the vast number of printers and copiers dotted around various offices. Whether you have a few printers in each department or thousands of printers and copiers in many geographic locations, chances are that your costs and efficiencies can be reduced. Our Managed print services consultants will assist you to gain visibility over where your true printing costs lie, and then show you how to reduce costs. The benefits can be enormous. Whether you are looking to save power, spend less time on document production or reduce your environmental footprint, MPS can be a key tool for you.

Maintenance and Support offferings

Our Xerox Full Service Maintenance Agreements cover all parts, labor, software, diagnostic licenses and telephone support. You can customize your Full Service Maintenance Agreement to meet your specific needs:

Onsite coverage up to 24 hours a day, 7 days a week

Short term extended coverage for special project needs

Weekend and holiday coverage for routine recurring needs

Guaranteed response time to ensure critical availability

A Full Service Maintenance Agreements grants you access to our 24-hour 7-day-a-week certified telephone support center and our client-pleasing support services

About Us

Document Excellence has devoted themselves to the sales and maintenance of Xerox printers and office equipment for almost 10 years, using their innovative and strong business model. John Goldie and his Major accounts team with over 30 years’ experience combined has led Document Excellence from good, to Great. Specialising in document management, turnkey printing solutions and office management, DocX have led the market in cost-effective document management solutions.

Document Excellence is a company that does not compromise when it comes to providing document management services, support and pioneering ideas in the office industry; making sure you have the latest printing and copying products at the best possible price.

The office has become a complicated environment and we ensure that our clients' printers and copiers are always available, that printer supplies and office consumables are on-hand, from stationary to toner, software and hardware.

DocX assists in all aspects of your office consumable, printers and software needs and are renowned for our after-sales office automation service programs. Client retention is our focus and client satisfaction is what we achieve.

Contact Information

DocX is ideally situated to service all clients in Gauteng. Located on Rivonia Road in Johannesburg, just off the N1 highway, our sales or service technicians can be with you in a matter of minutes.